3Rivers Blog

Arby’s Confirms Data Breach

Posted on Wednesday, February 15, 2017

Last week, fast food chain, Arby's, confirmed a "breach involving malicious software installed on payment card systems at hundreds of its restaurant locations nationwide." At this time, the breach is estimated to have taken place between the dates of October 25, 2016 and January 19, 2017. Learn more about the breach at this link.

Image source: Shutterstock.com / Artist: Gonzalo Aragon

While financial institutions cannot stop fraudulent activity before it starts, it's crucial to have plans in place to help protect members after it happens, as compromised data in breaches such as these can be sold and lead to identity theft and other forms of financial fraud.

3Rivers responds to breaches such as these in a number of ways, including, but not limited to:

  • Informing our members of the breach, and of our forthcoming actions, via e-mail, printed letters, and, most recently, text alerts, or a mix of these options;
  • Staying on top of card technology - last year we made the switch to EMV chip-enabled cards*;
  • Working closely with our vendor to re-issue compromised cards in a timely manner;
  • Offering online and mobile access, which allows members to keep an eye on their accounts and watch for suspcious activity 24/7

We highly recommend that you continously take action to protect your financial accounts, and your identity, from fraud by:

If you've experienced fradulent activity on your card and are in immediate need of a new one, stop into your nearest 3Rivers branch and have a new one printed while you wait.

We will continue to share updates on this story as we are made aware of them.

*Note: This recent card breach involved a merchant that has not updated their point-of-sale system to accept the EMV chip. Systems that continue to capture card data using the magnetic stripe remain vulnerable to information being compromised.