With debit card fraud on the rise, 3Rivers is taking steps to alert you whenever we suspect your card information might have been compromised. Our new Fraud Text Alerts will help us communicate with you when we see questionable purchases made on your debit card.
Between February 28 and March 6, 2018, you’ll receive a text message from “3RiversFCU Card Fraud Alerts.” This text message will invite you to opt in to receive text alerts. To opt in, simply respond “yes” to the text message. You will only receive further text messages if we see suspect fraud on your card account. This will not be used for marketing purposes. 3Rivers will never ask for your card number, social security, or PIN by text message.
NOTE: If you have multiple debit cards, you will receive a separate text for EACH debit card you have associated with that cell phone number. However, you will only need to respond once.
The text will read as follows:
3RiversFCU Card Fraud Alerts activation text. Reply YES to confirm your enrollment, HELP for help, STOP to cancel texting. Msg&Data Rates May Apply.
We strongly recommend that you opt in to this service. It will help us protect your account information and save you the stress and frustration that can happen when fraudulent charges are made on your account. It’s also a great idea to check your account statements every month to make sure all transactions are valid.
For more information, call 260.490.8328 or 800.825.3641 or stop into any 3Rivers branch.