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We’re Growing! 3Rivers to Acquire West End Bank.

We’re excited to begin the process of transitioning West End Bank to 3Rivers Federal Credit Union and welcome you as a member-owner of our not-for-profit cooperative!

With this conversion comes several changes, and we want to make sure you feel informed and confident about the updates that may happen with your accounts—every step of the way. 

When West End Bank becomes 3Rivers Federal Credit Union, the same friendly faces will be able to serve you in more ways and with a continued commitment to serve our community. In order to enjoy the benefits of being a member-owner of 3Rivers, YOU MUST OPT IN* to have your accounts converted.

Over the course of the transition, we’ll be sending important information and updates to you via mail and email, and updating our website and social media pages with key dates, FAQs, and more.

Here, you will find several answers to frequently asked questions, as well as resources for helping you to understand the changes that are taking place and the steps you need to take to ensure this transition is as seamless as possible for you.


Conversion Guide Opt In Form General FAQs Conversion FAQs


* We anticipate the completion of the transaction and system conversion to take place May 27 thru June 1. Dates noted may vary, as all dates are tentative and subject to change based on regulatory approval and customary closing conditions. Please continue to watch your mail, or visit online at for more information and updates.


Prior to conversion, contact West End Bank at 866.962.9587, stop into any branch, or email with any questions.

Post conversion, call 3Rivers at 800.825.3641live chat, or email


A few words from our CEOs:

 “As a proud native of Wayne County myself, I look forward to both organizations getting to know each other as we begin the transition process. We mutually feel that this is an ideal fit, as we are both deeply engaged in the communities we serve, have a strong organizational culture, and sincerely care about our members’ and customers’ financial wellness. Additionally, we’re committed to working closely together with our West End Bank partners to develop as smooth of a transition as possible for all.”

⁠— Don Cates, 3Rivers President & CEO

“We’re thrilled about our new partnership with 3Rivers Federal Credit Union. In addition to their size and resources, we’re very excited about the expanded opportunities 3Rivers brings to our customers, our employees, and our communities. 3Rivers is a proven leader in providing the highest level of financial services, while also sharing our commitment to strong community support. We’re very confident that 3Rivers is the right partner and will provide great benefits to our community overall.”

⁠— Timothy Frame, West End Bank President & CEO


Stay tuned to this page and to our social media channels (Facebook and Twitter) for updates regarding this acquisition!

* IN ORDER TO AVOID ANY ACCOUNT INTERRUPTION, YOU MUST TAKE ACTION AND OPT IN. If we do not receive your consent to have your accounts converted from West End Bank to 3Rivers Credit Union by April 15, 2020 (date subject to change), due to regulatory requirements, we will be legally obligated to close all of your deposit accounts and a check for your account balances along with any applicable interest or adjustments will be mailed to you. At this point, you would no longer be able to transact using your West End Bank account.