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Mortgage Servicing

Mortgage Servicing

Have mortgage-related questions like the following?

  1. What should I know about switching homeowners insurance provider?
  2. Why did I receive a tax bill?
  3. When are property taxes due?
  4. When can I drop Private Mortgage Insurance (PMI)?
  5. Why did my payment change?

We’re here to help you make sense of all things mortgage and home-ownership!

Mortgage Servicing FAQs

Our Mortgage Servicing Department can be contacted in the following ways:

One of our mortgage servicing specialists will follow-up with you within 24 hours to discuss your question or concern.

Mortgage Servicing Calendar

Last updated: 6/23/2023
Month Event
January Michigan tax bills are due | 1098 Forms are sent | Escrow analysis surplus checks mailed
February Ohio tax bills are due | Escrow analysis payment changes (effective February 1)
May Indiana tax bills are due
June Escrow analysis completed
July Ohio tax bills are due | Escrow analysis surplus checks are mailed
August Escrow analysis payment changes (effective August 1) | Michigan tax bills are due
November Indiana tax bills are due | Florida tax bills are due (annual-billed)
December Escrow analysis completed

For more information on your county’s taxes and general tax information, check out the following links:

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