The safety and wellness of our employees, our members, and the community is a top priority for 3Rivers. In the wake of COVID-19, we understand the need to have plans and options in place to keep our team members and those conducting business with us as protected as possible.
We’re keeping a close watch on the latest updates and recommendations from our government and health officials and will continue to update this page as any decisions are made that directly impact 3Rivers and/or your banking experience with us.
3Rivers is here to support you. If you have been affected by COVID-19 and are seeking financial guidance, please don’t hesitate to reach out to our team. We remain fully staffed and are more ready than ever to help our members with their money matters. Give us a call at 260.490.8328 so we can discuss your options for financial relief.
At 3Rivers, we’ve made the decision to keep our branch lobbies open to continue serving the needs of our membership. However, with this decision comes a greater risk of exposure of COVID-19 for our employees and our members. In order to keep our team and our community as safe and as healthy as possible, when we are made aware of a potential exposure, we may have to respond quickly by briefly closing the affected location so the branch can be sanitized and our team can be tested for the virus. In these instances, due to limited staffing, we may re-open with drive-thru service only for a temporary period.
We understand that closing our lobbies on short notice may be an inconvenience, but want to reiterate that we do so for the safety of you and our team members. If you come across a closed lobby, please consider utilizing the branch drive-thru or ATM, another nearby branch location, our mobile banking app, or our online banking services. We appreciate your ongoing patience and understanding as these situations arise.
Visiting Our Branch Lobbies
If you will be visiting a branch lobby, please know that we will have several safety measures in place that we kindly ask you follow. These may include, but are not limited to:
Our team will be doing our absolute best to sanitize all surfaces, including our ATM screens and drive-thru systems, regularly. However, we ask that our members do their part in keeping our spaces as clean as possible for the safety of all by practicing good hygiene, following social distancing guidelines, limiting their visits to our branches, and staying home if they're feeling sick!
There are plenty of ways to do your banking with us outside of our branch lobbies, including:
Keep a close watch on the following pages for updates regarding how 3Rivers is responding to COVID-19, how your finances may be impacted, and how you can stay healthy at this time:
We appreciate your continued trust, patience, and understanding during this time. Please continue to check back for updates.